For Customers, Staff, Suppliers & Third-Party Providers
This Policy sets out The doorguy.co.uk Ltd (“the Company”) obligations regarding data
protection, the rights of employees, customers, suppliers and business contacts
GDPR defines “personal data” as any information relating to an identified or identifiable person (a data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.
This Policy sets out the procedures to be followed when dealing with personal data.
The procedures and principles set out herein must be followed at all times by the Company,
its employees, agents, contractors, or other parties working on behalf of the Company.
Data Protection Principles
This Policy sets out to ensure compliance with the Regulation. The Regulation sets out the
following principles with which any party handling personal data must comply. All personal
data must be:
a) processed lawfully, fairly, and in a transparent manner in relation to the data subject;
b) collected for specified, explicit, and legitimate purposes and not further processed
in a manner that is incompatible with those purposes;
c) Relevant and limited to what is necessary in relation to the purposes for
which it is processed;
d) accurate and, where necessary, kept up to date; every reasonable step must be
taken to ensure personal data that is inaccurate, having regard to the purposes
for which they are processed, is erased or rectified without delay;
e) kept in a form which permits identification of data subjects for no longer than is
necessary for the purposes for which the personal data is processed; personal
data may be stored for longer periods, subject to legal requirements
f) processed in a manner ensuring suitable security of the personal data,
including protection against unauthorised or unlawful processing and against
accidental loss, destruction or damage.
Data Breach Notification: All personal data breaches must be reported immediately to the Company’s data
Definitions: Personal Data : Personal Data means data about a living individual who can be identified from those data.
Usage Data: Usage Data is data collected automati¬cally either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small pieces of data stored on a User’s device.
The Doorguy.co.uk Ltd website may use “cookies.” Cookies enable you to use shopping carts and to personalise your experience on our site, tell us which parts of our websites people have visited, help us measure the effectiveness of ads and web searches.
Cookies collect information about how you use our websites — for instance, the pages you visit most. This data may be used to help optimise our website and make them easier for you to navigate. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.
Data controller & Data processor are different, understanding this company's responsibilities Within GDPR is Dependent on the scenario, our company may be both data controller & / or a data processor. Both have specific responsibilities as a result:
Data controller: A company is a data controller when it has the responsibility of deciding why and how personal data is used and processed.
• Under the GDPR, data controllers will have to adopt compliance measures to cover data collection, what and how it is used, & for the length of time it is retained. They l also need to ensure people can access the data about them.
• Data controllers must ensure that data processors meet their contractual commitments to process data safely and legally.
Data processor: A company is a data processor when it processes personal data on behalf of the data controller. Under GDPR, data processors are obliged to process data safely & legally.
The Doorguy.co.uk Ltd operates in most part as data controller, we also operate as a processor when working with businesses & third parties. When Thedoorguy.co.uk Ltd processes data on behalf of a third party, which is usually, but not exclusively an event & activity company, that business must have an appropriate legal basis for The doorguy.co.uk Ltd to process the data.
Data Subject : Data Subject is any living individual who is the subject of Personal Data.
User : The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Information you give to us:
As part of a contract between us and our customers, the following customer data is collected by us in order to form said contract. Some of this data will also be collected every time a customer requests services from us – this can be via our website, over the phone or on written purchase orders. This data includes, but not limited to:
The customer’s full name / The customer’s full house address / The customer’s email address / The customer’s phone number / Payment method details
We do not collect Sensitive information or Data
How We will use this information:
We will disclose some personal information to our suppliers, and use internally, for company operational purposes.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our site
Retention of Data
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your county, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom & choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom & process it there.
Disclosure of Data / Disclosure for Law Enforcement
Under certain circumstances, The Doorguy.co.uk Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Doorguy.co.uk Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of The Doorguy.co.uk Ltd
To prevent or investigate possible wrong doing
To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
The Doorguy.co.uk Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
Please note that we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Children's Privacy Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Email: email@example.com website: http://www.thedoorguy.co.uk/contact_us_info.php Tel: 01202 554397 Mail: PO Box 5697, Bournemouth, Dorset, BH1 4ZL